Multilingual AI chatbots that sell, support and qualify — 24/7.
Mvicto builds custom AI chatbots trained on your business — for websites, WhatsApp, Telegram, Messenger and in-app — capable of capturing leads, answering FAQs and escalating to humans gracefully.
Six capabilities every Mvicto chatbot ships with.
We don't deploy generic 'ChatGPT widgets'. Each chatbot is grounded in your data, deployed on your channels, and built to specific KPIs.
Trained on your knowledge base
Upload SOPs, FAQs, product catalogues and PDFs. Your chatbot becomes a domain expert overnight.
Multilingual: EN, 中文, BM, தமிழ்
Detects the customer's language automatically and responds natively — essential for Singapore audiences.
Web, WhatsApp, Telegram, in-app
Deploy on every channel your customers use. Single brain, multiple front-ends.
Human handover when needed
Smart escalation to your team when intent or sentiment crosses thresholds you control.
Lead qualification & booking
Capture leads, qualify them with your scoring criteria, and push directly into your CRM or calendar.
Enterprise-grade controls
Audit logs, PII redaction, content filters, role-based admin, full PDPA compliance baked in.
Where chatbots earn their keep.
Take bookings, confirm via WhatsApp, send menu in advance, upsell add-ons.
Pre-qualify buyer/tenant leads 24/7 and book viewings into the agent's calendar.
Resolve 60–80% of Tier-1 tickets without a human. Free your team for high-value work.
An internal AI assistant trained on your handbook, SOPs and HR policies.
From kickoff to live chatbot in 3 weeks.
Discovery & data collection (Week 1)
We define KPIs (deflection rate, lead conversion, CSAT) and collect your knowledge base, scripts and FAQs.
Build, train, internal pilot (Week 2)
We build the chatbot, ground it in your data, and you and 5 colleagues stress-test it for a week.
Soft launch (Week 3)
Deploy to 10% of traffic. Monitor every conversation. Tune answers and guardrails based on real chats.
Full launch & monthly tuning
100% rollout. Monthly performance review, retraining on new content, and quarterly capability upgrades.